Shipping And Delivery Policy
Shipping & Delivery Policy
Effective Date: July 10, 2025
At Cozy Home Products, we’re committed to delivering high-quality products directly to your door with transparency and care. Please read our Shipping & Delivery Policy to understand how we process, ship, and deliver your orders.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please allow extra time during peak periods such as holidays, promotions, or sales events.
Shipping Rates & Delivery Estimates
We offer standard shipping for all orders placed on our website.
| Destination | Estimated Delivery Time | Shipping Cost |
|---|---|---|
| United States | 8–14 business days | Calculated at checkout |
| Canada | 8–14 business days | Calculated at checkout |
| International | 8–14 business days | Calculated at checkout |
Note: Delivery times are estimates and may vary depending on location, weather, customs delays, or carrier constraints.
Shipping Confirmation & Order Tracking
Once your order has shipped, you will receive an email confirmation with a tracking number. Tracking information may take up to 48 hours to update.
If you haven’t received your tracking info after 3 business days, please contact us at cozyhp.inquiries@gmail.com.
Delivery Issues
If your order is delayed, missing, or shows as "delivered" but you haven’t received it:
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Please check with household members or neighbors first.
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Contact the carrier directly for assistance.
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Then, email us at cozyhp.inquiries@gmail.com with your order number.
We are not responsible for lost or stolen packages after confirmed delivery. However, we will work with you and the carrier to help resolve the issue.
Shipping Restrictions
We currently ship to most countries worldwide. However, we do not ship to:
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P.O. Boxes (for some items)
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Military APO/FPO addresses (depending on the product)
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Sanctioned countries as defined by international shipping regulations
Customs, Duties, and Taxes
Cozy Home Products is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, customs).
Incorrect Address Disclaimer
Please ensure your shipping address is correct when placing an order. If an incorrect or incomplete address is submitted, we cannot guarantee address changes after checkout.
If the item is returned to us due to an incorrect address, reshipping fees may apply.
Contact Us
For any questions about your order or this Shipping Policy, please contact us at:
cozyhp.inquiries@gmail.com
www.cozyhomeproducts.net
